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Why Automated Check Calls Are the Next Efficiency Frontier for Freight Carriers
When I started dispatching trucks fifteen years ago, check calls were the part of the day I dreaded most. You would ring a driver who had just pulled into a receiver's lot, only to hear a gruff "yeah, we're still waiting". Then you would call the next driver, and the next. By the time you had updated every status, an hour had vanished. Multiply that by dozens of loads, and you start to see why so many dispatchers burn out before lunch. Check calls are not going away. Shippe
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